We design and build IT platforms for competitive advantage.

We support the IT platforms we build with our professional, Australian-based 24/7 Service Desk.

We transform business with technology.

Business transformation starts with clarity of business purpose and direction. We help clients scope their transformation strategies, objectives and initiatives. We share current technology mega-trend insights to inform IT platform design. We build IT platforms as strategic assets for competitive advantage.

These IT platforms affect all facets of working life enabling transformation of work culture, strategic direction, work practices, products & services, customer collaboration, employee engagement and partnering.

We use a number of tools and approaches to assist in our clients’ transformation journey, including technology mega-trends workshops, application smartscans and three year IT roadmaps.

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Technology Mega-Trends Workshop
  • We conduct short, digestible senior executive sessions on the major technology trends affecting business.
  • These workshops influence executive mindsets, spark ideas and generate excitement for change.
Three Year IT Roadmap
  • We work with clients to develop Three Year IT Roadmaps which align technology initiatives with strategic imperatives, prioritise technology projects and provide budgets.
Application Smartscans
  • Because Veracity is independent and software vendor agnostic, we are ideally placed to scan the market to identify and shortlist the right software applications for your business.
  • We have conducted Smartscans for a range of generic and specialist applications including productivity suite, finance, payroll, marketing automation, customer relationship management (CRM), digital asset management, event & functions management asset management, ticketing.

We support the IT platforms we build.

We support the IT platforms we design and build at our Australian-based professional Service Desk. Our purpose-built technical Service Desk was designed with customer satisfaction in mind. Clients have the opportunity to rate every service desk interaction they have with us.

We provide both 24/7 and business-hour remote, proactive monitoring of servers and devices as well as triaged support services backed by documented Service Level Agreements (SLAs).

Our Service Desk technicians are degree qualified and have current, relevant certifications.

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IT Health Check
  • We are data driven at Veracity. We conduct an IT Health check to gain an objective view of your existing IT environment.
  • IT Health Check outputs include an inventory of the servers, infrastructure and devices on your network and a set of prioritised recommendations.
Flexible MSA
  • We recognise that industries operate differently.
  • We offer business-hour and 24/7 MSA options as well as support flexibility in our MSA pricing.

Data is the new dollar.

Business Intelligence (BI) involves the strategies and technologies required to analyse business data. BI technologies provide historical, current and predictive views of business operations.

Land, labour and capital are the classic factors of production, deployed to generate valuable products. The owners of these economic drivers enjoy power and competitive advantage. In the second decade of the 21st century, data is a factor of production. Data is the new dollar.

Data owners such as Jeff Bezos, Jack Ma, Mark Zuckerberg, Larry Page and Sergey Brin wield enormous power and competitive advantage by converting data into valuable information and insights. All businesses must analyse their data to compete in this digital age.

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Power BI™ Solutions
  • Veracity employs software developers in-house
  • We have the capabilities to assist you in designing and implementing Power BI™ solutions to extract meaningful insights and real time reporting from your existing data sources.
PowerApps™
  • Our in-house software engineers can help you deploy PowerApps™ in your IT environment to build custom apps for your business needs.
  • Using PowerApps™, you can quickly build custom business apps that connect to your business data stored in the underlying data platform or in various online and on-premises data sources (e.g. SharePoint, Excel, Office 365 and Dynamics 365)

Not if, but when.

Cyber attack is one of the biggest threats facing Australian businesses today. Over fifty percent of Australian businesses have been attacked in the last twelve months with ransomware, phishing or malware incursions.

Hoping for the best, but planning for the worst, it is not a case of if, but when a business will be attacked.

The mandatory data breach notification legislation introduced in February 2018 makes it compulsory for many businesses to report data breaches to their customers and the Office of the Australian Information Commissioner (OAIC)

We assist our clients stay safe by designing in cyber security solutions into our IT platforms such as Advanced Threat Protection, Data Loss Prevention Policies and Multi-factor Authentication (MFA). We also partner with cyber security specialists to help clients implement recognised cyber security standards

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Cyber Safe Audit
  • We conduct independent Cyber Safe Audits to assess the strengths and vulnerabilities of your IT environment.
  • Our audits examine cyber policies & procedures, data protection practices and infrastructure hygiene.
Cyber Resilience Framework
  • Our Cyber Resilience Framework is designed to fill any gaps in your cyber armoury.
  • We work with you to implement appropriate cyber policies, procedures, practices and training to protect data and develop a cyber resilient culture.
Dark Web Monitoring
  • We monitor the dark web 24/7 and alert you if your corporate email and password credentials appear on it.
  • Dark web monitoring is a preventative measure that gives you an early warning sign of possible incursion.

Critical Commodities for Transformation...

High Speed Internet

We implement high speed internet connections, so you can move to the cloud with ease.

VoIP Phone Systems

Are copper services being disconnected in your area? Move your phones to the cloud!

Cloud Hosting

We migrate and support cloud-based servers and storage.

Computer Hardware

We supply computing hardware at competitive prices.

Software Integration

Need to make some systems talk? Looking for custom reporting? Our developers can help.

5G

Thinking about 5G for redundancy or remote working? Talk to us.

Let us help you out.