What We Do / AI / AI Knowledge Assistant
AI Knowledge Assistant
Give your team instant access to the knowledge your organisation already has.
We turn trusted internal information into a useful AI experience designed around a real business use case.
Your organisation already holds the answers, but sometimes the challenge is finding them.
Policies in SharePoint. Procedures buried in folders. Employee information across Teams. Documents that only one person seems to know how to find.
An AI Knowledge Assistant gives your people a simple, conversational way to ask questions and find trusted information from approved organisational sources.
Veracity designs and deploys a secure AI assistant around a defined business need, connecting it to the right Microsoft 365 information and ensuring access continues to respect your existing permissions and governance.
Make your organisation’s knowledge easier to find and use
Turn information into answers
Find answers faster
Give employees a simple way to find trusted information without searching across folders, sites and systems. Less time hunting for answers means more time focused on the work that matters.
Make knowledge easier to share
Reduce reliance on information sitting with particular people or teams. An AI Knowledge Assistant helps make approved organisational knowledge more accessible, consistent and useful across the business.
Improve the employee experience
Give your people a more intuitive way to access policies, procedures, onboarding information and other internal resources, using natural language instead of needing to know where everything is stored.
What's Involved?
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Define the use case
We start with the problem you're trying to solve and the people you're solving it for. That could be helping employees find policies, supporting onboarding, accessing service information or searching quality and compliance documentation.
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Connect your knowledge
We configure your AI assistant and connect it to up to three agreed Microsoft 365 knowledge sources, such as SharePoint, Teams or OneDrive. We define its instructions, boundaries and the information it should rely on.
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Test, deploy and support
We test the assistant with your users, refine the experience, and prepare it for rollout. Your team receives administrator documentation and practical guidance, with post-deployment support to help embed and optimise the solution.
Request a quote
Ready to get started?
An AI Knowledge Assistant can turn trusted internal information into a valuable business AI experience. Request a quote today.
Email us:
[email protected]
Call us:
1300 850 172
Veracity Business Solutions Pty Ltd
Unit 3B, 50 Logan Road,
Woolloongabba QLD 4102
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