Custom AI Agent & Integrations

What We Do / AI / Custom AI Agent & Integrations

Custom AI Agent & Integrations

Build AI around the way your business actually works.

Your organisation has its own systems, processes, and ways of working. Sometimes your AI solution needs to be just as specific.

For more complex use cases, Veracity designs and builds custom AI agents and integrations around your organisation’s applications, data and operating requirements. 

We can securely connect AI with line-of-business systems, create purpose-built capabilities and enable approved actions that aren’t available through standard connectors or packaged solutions. 

The result is an AI capability built around the way your business actually works, rather than forcing your business to work around the technology. 

Build AI around the way your business works

Go beyond the limits of standard solutions

Solve more complex problems

Design AI around the specific systems, processes and requirements that make your organisation different, rather than forcing a generic tool to fit.

Connect the systems that matter

Bring AI into the applications and data your teams already rely on through purpose-built integrations, APIs and custom connections where standard options fall short.

Keep control built in

Design security, permissions, monitoring and human approvals into the solution from the outset, so more advanced capability does not come at the expense of governance.

What's Involved?

  • Discover the process

    We map the process you want to improve: what triggers it, what information is required, which systems are involved, where decisions are made, and what success should look like.

  • Design the workflow

    We design how the agent retrieves information, applies instructions, generates outputs and interacts with your business systems. Where required, we build in approvals, exception handling and escalation so people remain in control.

  • Build and integrate

    We build the agent and connect it with approved systems using the most appropriate supported connectors, APIs and automation components. This can include scheduled or event-driven processes as well as user-initiated workflows.

  • Test, deploy and improve

    We complete system and user testing, deploy the solution into your environment, and provide operating documentation and training. Following launch, we support optimisation as your team begins using the agent in real workflows.

Request a quote

Ready to get started?

A custom AI agent can connect your systems, support complex workflows and create capability built around your business. Request a quote today.

Veracity Business Solutions Pty Ltd

Unit 3B, 50 Logan Road,

Woolloongabba QLD 4102

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